By accessing and using HostelHub, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Service Description
HostelHub is a specialized platform that connects students with quality hostel accommodations designed for student needs. Our services include:
Student accommodation listing and discovery
Hostel inquiry and arrangement management
Secure payment processing for accommodations
Communication between hostel owners and students
Review and rating system for student accommodations
User Responsibilities
For Hostel Owners
Provide accurate and up-to-date information about your student accommodation
Maintain quality and safety standards suitable for students
Respond promptly to student accommodation requests and inquiries
Honor confirmed accommodation arrangements
Comply with local laws and student housing regulations
For Students
Provide accurate personal and educational information
Respect hostel rules and accommodation policies
Pay for accommodation services as agreed
Treat hostel property with care and respect
Communicate any accommodation issues promptly
Accommodation and Payment Terms
Accommodation Process
Student accommodation arrangements are confirmed upon payment receipt
Accommodation rates are subject to change without notice
All payments are processed securely through our platform
Refunds are subject to individual hostel cancellation policies
Cancellation Policy
Cancellation policies vary by hostel and accommodation type
Refunds are processed according to individual hostel policies
Service fees may be non-refundable
Contact hostel owners directly for specific cancellation terms
Prohibited Activities
Users are prohibited from:
Providing false or misleading information
Engaging in fraudulent activities
Harassing or discriminating against other users
Violating any applicable laws or regulations
Attempting to circumvent our security measures
Using the platform for illegal purposes
Intellectual Property
The HostelHub platform, including its design, content, and functionality, is protected by intellectual property laws. Users retain ownership of their content but grant us a license to use it for platform operations.
You retain ownership of your hostel listings and content
We may use your content to promote our platform
You grant us a non-exclusive license to display your content
You are responsible for ensuring you have rights to all content you post
Limitation of Liability
HostelHub acts as a platform connecting hostel owners with students seeking accommodation. We are not responsible for the quality of accommodations, the conduct of users, or any disputes between hostel owners and students. Our liability is limited to the amount paid for our platform services.
Privacy and Data Protection
We are committed to protecting your privacy. Our data collection and usage practices are outlined in our Privacy Policy, which is incorporated into these Terms of Service by reference.
By using our platform, you consent to our collection and use of your information as described in our Privacy Policy.
Account Termination
We reserve the right to terminate or suspend accounts that violate these terms. Users may also terminate their accounts at any time by contacting our support team.
We may terminate accounts for violations of these terms
Termination may result in loss of access to our services
Outstanding payments must be settled before account termination
Some information may be retained for legal compliance
Changes to Terms
We may update these Terms of Service from time to time. We will notify users of significant changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the new terms.
Contact Information
If you have any questions about these Terms of Service, please contact us:
These Terms of Service are governed by the laws of Pakistan. Any disputes arising from these terms or the use of our platform will be resolved in the courts of Pakistan.