At HostelHub, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our student accommodation platform designed specifically for students seeking hostel accommodations.
Information We Collect
Personal Information
Name and contact information (email, phone number)
Student account credentials and profile information
Educational institution details (when provided)
Payment and billing information for hostel accommodations
Communication preferences
Usage Information
IP address and device information
Browser type and version
Pages visited and time spent on our platform
Search queries for student accommodations and hostel preferences
How We Use Your Information
To provide and maintain our student accommodation services
To connect students with suitable hostel accommodations
To communicate with you about your account and accommodation inquiries
To improve our platform and enhance the student experience
To send relevant accommodation offers and updates (with your consent)
To comply with legal obligations and prevent fraud
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
With verified hostel owners to facilitate student accommodation arrangements
With payment processors to complete accommodation transactions
With service providers who assist in our operations
When required by law or to protect our rights
With your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform. These technologies help us:
Remember your preferences and login information
Analyze website traffic and usage patterns
Provide personalized content and advertisements
Improve our services and user experience
Your Rights
You have the right to:
Access and review your personal information
Update or correct inaccurate information
Request deletion of your personal data
Opt-out of marketing communications
Withdraw consent for data processing
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.